Information notice pursuant to Art. 13 of Regulation (EU) 2016/679
Privacy Policy
Here you will find, in brief, which personal data we collect through www.gvlinespedizioni.com, why we use it, who we share it with and what your rights are.
1. Data controller
GV LINE S.R.L., registered office at Via Cairoli 3, 62010 Mogliano (MC), Italy, VAT no. / Tax code IT02162240432, REA MC-309119, certified email (PEC) gvlinesrl@pec.it (hereinafter "GV LINE"). For any request concerning your data, write to commerciale@gvlinespedizioni.com. No data protection officer has been appointed, as this is not mandatory.
2. What data we collect
Data you provide to us when you fill in the quotation request form or write to us: name, company, email, telephone, city and postcode of collection and delivery, description of the packages and whatever you enter in the message. The mandatory fields are needed to reply with a quotation: without them we cannot handle your request.
Technical browsing data, recorded automatically in the logs of the server hosting the website: IP address, date and time, page requested, browser. It is used only for the operation and security of the website. We do not use analytics tools, advertising pixels, embedded maps or videos.
3. Why we use it
- To reply to your request, contact you for clarifications and organise the transport: performance of pre-contractual measures and of the contract (Art. 6(1)(b) GDPR).
- Invoicing, accounting and compliance with legal, transport and customs obligations: legal obligation (Art. 6(1)(c)).
- Commercial communications about our services, as described in section 4: consent (Art. 6(1)(a)), given by ticking the box in the quotation form; for existing customers also Art. 130(4) of the Italian Privacy Code.
- Website security, prevention of abuse and protection of our rights: legitimate interest (Art. 6(1)(f)).
4. Commercial communications
When you submit the quotation form and tick "I have read the Privacy Policy and agree to be contacted", you consent to receive from GV LINE, in addition to the reply to your request, promotional information about our transport services: newsletters, offers, news and updates on our business. Communications are sent by email and, if you have given us your number, also by telephone or messaging.
If you have already used our services, we may send you communications about services similar to those purchased, also on the basis of Art. 130(4) of the Italian Privacy Code.
You can withdraw your consent or object at any time, free of charge, using the link in every email or by writing to us: from that moment you will no longer receive commercial communications. Withdrawal does not affect the handling of your quotation or the processing already carried out.
5. Who we share it with
With our authorised staff and with suppliers who process data on our behalf: Netlify (website hosting, based in the United States), ActiveCampaign (form reception, contact and email management, with data centres in the European Union and headquarters in the United States), carriers and sub-contractors, customs brokers, insurers, accounting and legal advisers, IT providers. For processing carried out in the United States, Netlify and ActiveCampaign adhere to the EU-US Data Privacy Framework recognised by the European Commission; where necessary, transfers are covered by standard contractual clauses (Art. 46 GDPR).
For shipments to countries outside the EU (for example the United Kingdom, Switzerland, Norway) we disclose to the parties involved only the data needed for delivery and customs. Data may be disclosed to the authorities where required by law.
6. How long we keep it
- Quotation requests: for the time needed to handle them and for subsequent contacts, and in any case until you object or ask for erasure.
- Customer data and transport documents: for the duration of the relationship and then for the statutory periods (as a rule 10 years for accounting documents).
- Server logs: for the technical period set by the hosting provider, usually a few days.
7. Your rights
You may at any time ask us for access to your data, rectification, erasure, restriction of processing, portability, and you may withdraw your consent and object to commercial communications. Write to commerciale@gvlinespedizioni.com: we reply within one month. You may also lodge a complaint with the Italian Data Protection Authority, Garante per la protezione dei dati personali (www.garanteprivacy.it).
8. Cookies
The English pages of this website do not use profiling, analytics or advertising cookies. That is why there is no banner here: there is nothing to accept.
Fonts, images and scripts are hosted on our own servers and the quotation form sends data to our own domain, with no browser requests to external services. The English pages do not set cookies on your device.
The Italian pages use Google Analytics 4 statistics cookies only after consent given through their cookie banner; the choice can be changed at any time from the "Preferenze cookie" link in their footer. Details are in the Italian Privacy Policy, section 8.
We may update this page if our services or the rules change: the version published here, with the date at the top, is the one that applies. The conditions of our services are set out in the Terms and Conditions.
This English version is provided for convenience only; in the event of any discrepancy, the Italian text prevails.